Adjusting the resolution on Windows

Set the resolution of the OnSign Player App on Windows to fit your screen or occupy a portion of the desktop.

On newer OnSign Player App for Windows versions, the resolution can be set directly in the Player Settings. For older versions, please see the instructions in the second part.

These instructions apply to the OnSign Player App for Windows 10.3.2 and above.

 
  1. Go to your Player in your OnSign account and select the Settings menu.
  2. The Player Window Mode is relatively at the top.
    player window mode
  3. Choose between Window, Borderless Window, Fullscreen, Multiwindow Fullscreen, or Force a specific Window Position.
    1. Window: The OnSign Player App will open in a regular window.
    2. Borderless Window: Hides all frames and borders from the OnSign Player App.
    3. Fullscreen: The OnSign Player App will take up the whole display.
    4. Multiwindow Fullscreen: This setting extends the App to all monitors, provided there is no issue with the drivers.
    5. Force Window Position: Can be used with Window or Borderless Window setting. Defines exactly which portion of the display the OnSign Player App should take up. Choose X Offset, Y Offset, Width, and Height.
  4. Save the Changes.

These instructions apply to the OnSign Player App for Windows 6.0.2 and above. Since newer versions favor the above explained Player Window Mode in the Player Settings, they may not support this method any more.

 

When operating Windows Media Players to control Video Wall setups you can force the OnSign Player App to extend over a certain part of the displays. Adjust the resolution by following the instructions below upon downloading the OnSign Player Software:

  1. Open the OnSign Player App on your device.
  2. Right-click over the App. It doesn't matter whether you already entered the pairing code in your OnSign account and the App already displays content, or whether you still have to undertake this step.
  3. Click on "Settings".
  4. The pop-up window shows a few options. Confer the description below:
    1. Fullscreen: If you make use of professional graphic boards, OnSign will automatically detect a virtual desktop which can include multiple monitors. Otherwise, the OnSign Player App will only be displayed on the primary display.
    2. Extended Screen - Multi monitor: The OnSign Player App will request how many displays are connected to the device Player and what their resolution is. Once this info is provided, the App will extend over these displays. This should extend the App to all monitors without fail, provided there is no issue with the drivers.
    3. Frameless: Hide all frames & borders from the OnSign Player App.
    4. Force Geometry: Set up exactly which portion of the display the OnSign Player App should take up. This is the surest option as it does not rely on the driver. Just make sure to test exactly the size of the display by hitting "Move". In older versions of the OnSign Player Software, this can be done by following the steps shown in this tutorial.
  5. Confirm with "Save".